Sync Health and troubleshooting failed updates
Identify quantity mismatches, permission errors, stale mappings and missed order imports without creating duplicates.
Start with Sync Health
Compare master and connected-store quantities, filter mismatches and retry a small sample before using Sync All. Store errors are retained so the failed product can be identified.
Check identity and permissions
Confirm the mapping points to the correct product or variation, the remote item tracks inventory and the current token has product and inventory write permission.
Recover missed orders safely
Test the store connection, use Pull Latest Orders and inspect application logs when a request fails. Imports are idempotent when the external order identifier is preserved.